Frequently Asked Questions
Make the most of your trip! Find answers to the most commonly asked questions about electric vehicles.
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Find your answer in no time!
- Am I entitled to a free upgrade?
- An amount of 30€ was debited from my credit card, which I cannot assign. Whom can I contact?
- Are electric vehicles more environmentally friendly than gasoline or diesel vehicles?
- Are stations open on national, public or bank holidays?
- Are there cleaning costs for the rental car?
- At which locations is Europcar Premium Pick-up available?
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At Europcar, we're committed to making your rental experience as easy as possible. Here, you'll find useful information, tips, and support specifically related to renting an electric vehicle.
